Trustpilot Analytics: Review Insights - Locations

This feature is part of the Insights add-on module. Get the module

Review Insights uses machine learning technology to detect topics, trends, and sentiments within your business’s reviews. Use the Locations page to see how each of your locations are performing. 

To find the Locations page, go to Analytics > Review insights > Locations.

Here, you’ll find a list of where in the world your reviews are coming from. We use the reviewer’s IP address to determine their location.

Review Insights Locations page

You’ll be able to see the number of reviews, average review score, and the distribution of the star ratings of reviews from each location. You can also see how the number of reviews and your average review score has changed compared to the previous period.

You can apply filters and sort by using the arrows next to City, Country, Reviews and Average review score.

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