Most popular — For reviewers
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Privacy and protection
Reviewer topics
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Announcements
What’s new at Trustpilot? Check out our latest product updates and announcements.
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Getting started for reviewers
Be heard! Get a Trustpilot profile and write reviews, so you can go out and share your experiences with the world.
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My reviews FAQ
Discover where you can find reviews, how to reply to businesses, and what information you need to be able to write a review.
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Edit my account
Link your profile to your social media accounts, edit your password, tweak your email settings or (gasp!) delete your account.
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Data privacy for reviewers
Take control. Find out how we protect you, and see what information we've collected.
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Flag reviews
Keep our community safe. Flag reviews that go against our guidelines. What to do if your review's been flagged.
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My account FAQ
What’s a user profile? How do I get one? And what’s so great about having a user profile? Find out the answer to these questions here!
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Most popular — For businesses
Topics for companies
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Announcements
What’s new at Trustpilot? Check out our latest product updates and announcements.
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Getting started with Trustpilot Business
Onboarding guides and overviews of all our Add-on modules, designed to get your Trustpilot Business account up and running.
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Your Trustpilot Business account
Our step-by-step guides and video tutorials help you to easily configure and manage your account.
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About Trustpilot
All about us - get in touch or just learn more about who we are and what we do.
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Useful information
Get to know Trustpilot with helpful guides and useful information that will help you start using and getting the most out of your business account.
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Invitations
An overview of all our invitation methods. Whether you want to automate or send manually, there’s a method suited for every business’s needs.
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Managing your invitations
Find out how to manage your invitations after you've sent them, including how to follow up, edit your template and send multiple reviews
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Flagging reviews
Help keep Trustpilot transparent. Follow best practices guidelines on how to flag reviews.
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Billing
All your billing related questions answered
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Data privacy for businesses
Read about the policies and procedures that keep your data safe.
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Protecting the Trustpilot community
Fraudsters begone. Here are the policies we have in place to build trust between companies and consumers.
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Setting up the Automatic Feedback Service
How to integrate your order system with Trustpilot
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Working with reviews
Review guides, tools and tips
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Product reviews
How to set up and manage Trustpilot product reviews
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Location reviews
If your business has physical stores or branches, you can set up locations on Trustpilot to collect service reviews for each location. Each location you set up has its own TrustScore and profile page that’s linked to your business’s main profile page.
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Promote your reputation
Share your Trustpilot reviews and establish brand trust and loyalty between you and your customers. With our TrustBox widgets and marketing assets, we make it easy for you to showcase your reputation and strengthen your brand. Some TrustBoxes can even help improve your visibility on Google and drive more traffic to your site.
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Trustpilot integrations
Integrate your favorite tools with Trustpilot
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Analytics
Tracking your reviews to improve service and increase customer satisfaction
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Categories and TrustScore
Read our how-to guides and FAQs on categories and the Trustpilot TrustScore
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