Most popular — For reviewers
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Privacy and protection
Reviewer topics
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Getting started for reviewers
Be heard! Get a Trustpilot profile and write reviews, so you can go out and share your experiences with the world.
See all 9 articles
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My reviews FAQ
Discover where you can find reviews, how to reply to businesses, and what information you need to be able to write a review.
See all 11 articles
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Edit my account
Link your profile to your social media accounts, edit your password, tweak your email settings or (gasp!) delete your account.
See all 8 articles
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Reported reviews
Keep our community safe. Report reviews that go against our guidelines. What to do if your review's been reported.
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My account FAQ
What’s a user profile? How do I get one? And what’s so great about having a user profile? Find out the answer to these questions here!
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Your privacy settings
Take control. Find out how we protect you, and see what information we've collected.
See all 4 articles
Most popular — For companies
Topics for companies
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Getting started with Trustpilot Business
Everything you need to know to make the most out of your Trustpilot Account, from reporting to replying, and all the essential information you might need along the way.
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Useful information
Get to know Trustpilot with helpful guides and useful information that will help you start using and getting the most out of your business account.
See all 5 articles
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An introduction to invitations
Waiting for spontaneous organic reviews can take time. This section touches on some of the ways you can approach your customers to ask them to review your business.
See all 10 articles
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Managing your invitations
Find out how to manage your invitations after you've sent them, including how to follow up, edit your template and send multiple reviews
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Business account settings and notifications
Learn how to set up and manage your Trustpilot business account
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Report reviews
Help keep Trustpilot transparent. Follow best practices guidelines on how to report reviews.
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Our security practices
Read about the policies and procedures that keep your data safe.
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Billing
All your billing related questions answered
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Protecting the Trustpilot community
Fraudsters begone. Here are the policies we have in place to build trust between companies and consumers.
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Setting up the Automatic Feedback Service
How to integrate your order system with Trustpilot
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Working with reviews
Review guides, tools and tips
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Product reviews
How to set up and manage Trustpilot product reviews
See all 10 articles
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TrustBoxes
How to begin transforming your brand reputation
See all 17 articles
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Integrations
How to get real-time content from Trustpilot
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Trustpilot apps
Integrate your favorite tools with Trustpilot
See all 10 articles
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Analytics
Tracking your reviews to improve service and increase customer satisfaction
See all 7 articles
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Categories and TrustScore
Read our how-to guides and FAQs on categories and the Trustpilot TrustScore
See all 6 articles